Robert Goodman Accountants Blog

Blowing the whistle: Part 1

Whistleblowers in Australia are about to get more robust protection. In this two-part look at the new legislation introduced by the government, the implications of changes in whistleblower protections under corporations law will be examined firstly. While the introduction of the completely new whistleblower protections under the taxation regime will be examined in part 2.

Currently, Australia's corporate whistleblowing regime has significant gaps in protection. Whistleblowers have to navigate a maze of different laws to find out whether they are protected from civil or criminal liability and/or victimisation. For example, no statutory protection exists for whistleblowers who report conduct in breach of consumer credit laws; and the coverage for disclosures concerning corporate corruption, bribery, fraud, money laundering, terrorism financing and other serious forms of misconduct are either scattered between various Acts or are unavailable.

The protection that does exist has also been criticised as being limited and overly complex. Specifically, to qualify for protection as a whistleblower under the current regime, individuals must be a current officer/employee/contractor of the company in question. This raises issues where past officers/employees/contractors make appropriate disclosures and are not afforded protections as they do not qualify as a whistleblower.

In light of these criticisms, the government has introduced legislation to consolidate the existing piecemeal whistleblower protections into a coherent and complete set of protections. The new legislation seeks to cover all regulated entities and expand the definition of a qualifying disclosure to include misconduct, contravention of any law administered by ASIC and/or APRA, any conduct that represents a danger to the public or the financial system, or an offence against any law of the Commonwealth that is punishable by imprisonment for a period of 12 months or more.

In addition, under the new legislation, eligible whistleblowers are defined as any individual who is or has been in a relationship with the entity about which the disclosure is made. This takes the motivation and currency of the relationship of the whistleblower out of the equation and enable a wider range of individuals to qualify as whistleblowers.

The new regime also allows for a category of "emergency disclosure" to a member of Parliament or a journalist in certain circumstances, which is not permitted under the current regime.

The level of protection has also been strengthened under the introduced legislation including:

  • no longer requiring whistleblowers to identify themselves when making a disclosure and ensuring relevant persons cannot the required to disclose the identity of a whistleblower to a court or tribunal without a court order;
  • information disclosed cannot be used as evidence against whistleblowers in a prosecution;
  • adding a civil penalty option for prosecution in relation to victimisation;
  • providing that generally a court may not make a cost order against a whistleblower seeking remedies for victimisation; and
  • require public companies, large proprietary companies and registerable superannuation entities to have whistleblower policies and make them available to their officers and employees.

Beware though, if you're thinking of becoming a whistleblower, these protections have not yet passed Parliament and are not yet law, so you will still have to wade through the existing law to find out how you are protected. Once Parliament passes the legislation, these consolidated and strengthened protections will apply to disclosures made on and from 1 July 2018.

Want to find out more?

Stay tuned for Part 2 where we look at the whistleblower protections for people who disclose information to the ATO on tax avoidance behaviour and other issues. 

Call us at Robert Goodman Accountants on 07 3289 1700 or email us at reception@rgoodman.com.auSource: Thomson Reuters.   Brought to you by Robert Goodman Accountants.  

 

Labor proposal to make franking credits non-refundable   

Opposition Leader Bill Shorten announced 13 March 2018 that Labor, if elected, will end cash refunds of excess dividend imputation credits for individuals and superannuation funds effective 1 July 2019. This would mean that franking tax offsets would be non-refundable. As such, a resident individual (or super fund) would only be able to use the franking credits on their grossed-up dividend income to offset their tax liability for an income year, with no cash refund for any excess credits.

Labor's policy would apply to resident individuals and complying super funds, including self-managed super funds (SMSFs). It would NOT apply to:

  • ATO-endorsed income tax exempt charities; and 
  • Not-for-profit institutions (eg universities) with deductible gift recipient (DGR) status.

According to Labor, the policy would impact 8% of individual taxpayers (typically low-income self-funded retirees) and around 200,000 SMSFs. Labor said the policy would only have a "small impact" on large APRA super funds. The measure is expected to save $11.4bn over the forward estimates. See further the ALP fact sheet, A Fairer Tax System: Ending cash refunds for excess imputation .

Immediate 20% write-off for assets over $20,000 proposed by Labor 

Opposition Leader Bill Shorten also announced on 13 March 2018 Labor's policy proposal for an Investment Guarantee that would provide all businesses with an immediate 20% tax deduction for any new eligible asset worth more than $20,000 effective 1 July 2010. The balance of the asset would be depreciated in line with normal depreciation schedules from the first year. Labor said its Investment Guarantee would be permanent so that businesses could continue to take advantage of an immediate 20% tax deduction whenever they made a new investment in an eligible asset.

Eligible assets would include new tangible machinery, plant and equipment (eg trucks, utes, tractors, food processing machinery, but not buildings). Labor said the measure would apply to depreciable intangible assets and include new investments in computerised technology (such as new software) and intellectual property (such as patents and copyrights). However, the measure would only apply to eligible investments valued at over $20,000 (with no pooling of assets allowed).

The measure would not apply to passenger motor vehicles, but it would apply to non-passenger motor vehicles such as lorries, vans, utes and trucks that are used to support trade businesses. Likewise, it would not apply to investments in structures and buildings, or otherwise eligible expenditure claimed under the existing R&D tax concession. See further the ALP fact sheet, Australian Investment Guarantee .

Need Help?

Call us at Robert Goodman Accountants on 07 3289 1700 or email us at reception@rgoodman.com.auSource: Thomson Reuters & ALP media release, 13 March 2018.   Brought to you by Robert Goodman Accountants.   

This week we look at the active member test and how it may affect the complying status of your SMSF. The active member test is one of 3 tests which all have to be met at the same time for an SMSF to be an Australian superannuation fund and thus a complying fund. It is a complex area where the outcome is largely dependent on the individual circumstances of each case.

In last week's article, we looked at the central management and control test and how it could affect the complying status of your SMSF when you spend an extended period of time overseas. This week, we will examine the other test that could affect the complying status of your SMSF, the active member test.

To recap, a complying SMSF must first be an Australian superannuation fund. The 3 tests a fund must satisfy to be treated as an Australian superannuation fund, are the establishment test, the central management and control test, and the active member test. All three tests need to be satisfied at the same time in the same income year for the fund to meet the definition of an Australian superannuation fund. Issues arise in relation to the latter two tests when members/trustees of SMSFs travel overseas.

The active member test is quite a complex test, put simply it requires that the fund either has no active members or active members who are Australian residents and hold at least 50% of the fund's assets.

An active member in this context is any member who contributes to the fund or have had contributions made on their behalf. The issue arises when you and other members of your SMSF go overseas and continue to make contributions to the fund, which means that the fund now has active members who are not Australian residents. In that instance, the fund would fail the active member test and become a non-complying fund.

However, note that not all contributions would mean that you would fail this test. For example, if you worked for an employer whilst in Australia but they failed to make the appropriate superannuation contributions to your SMSF. Subsequently, you decide to go on an overseas holiday for an indefinite period, while overseas, your former employer pays superannuation guarantee charge to the ATO which then distributes the relevant amount to your SMSF. In this situation, the contribution to your SMSF was in respect of work performed while you were an Australian resident even though it was made when you were a foreign resident. Hence, you do not become an active member of the fund because of the contribution provided you do not make any personal super contributions.

Remember, whether or not your SMSF would satisfy the active member tests largely depends on your individual circumstances. Changes, however small may mean that your fund loses its complying superannuation fund status with dire consequences. If you intend to continue making contributions to your super whilst you're overseas, it may be wise to consider doing so into a retail or industry super fund. Those contributions will not be affected by the active member test and contributions can be rolled over into the SMSF when you return as an Australian resident.

Still unsure?

If you have an SMSF and are planning to go overseas, take a moment consider whether the central management and control test or the active member test may affect the complying status of your fund. Superannuation rules are very complex so if you're still unsure about any aspects of going overseas and your SMSF, speak to us today.

© Copyright 2018. All rights reserved. Source: Thomson Reuters.  IMPORTANT: This communication is factual only and does not constitute financial advice. Please consult a licensed financial planner for advice tailored to your financial circumstances. Brought to you by Robert Goodman Accountants.

Business cash payments on ATO’s radar

Cash might be king, but the use of cash by businesses is attracting attention from the ATO. It will begin visits of selected businesses to ensure that all tax obligations are met. Third-party data and risk analysis is being used to identify the types of businesses the ATO will visit, which will not be limited to one particular industry this time around.

In this competitive economic environment some businesses are increasingly turning to cash payments to dodge their tax obligations. This is becoming such an issue that the ATO has started a program of visiting businesses across Australia that may be using cash inappropriately or operating in the hidden economy.

A wide variety of resources including third-party data and risk analysis will be used by the ATO to identify the type of businesses it will visit. These include businesses that:

  • operate and advertise as "cash only" or mainly deal in cash;
  • do not take electronic payments according to data-matching;
  • are part of an industry where cash payments are common;
  • indicate unrealistic income relative to the assets and lifestyle of the business and its owner;
  • fail to register for GST or lodge activity statements or tax returns;
  • under-report transactions and income according to third-party data;
  • fail to meet super or employer obligations;
  • operate outside the normal small business benchmarks for their industry; and
  • are reported by the community for potential tax evasion.

A wide net is being cast to target all businesses that could potentially be avoiding their tax and superannuation obligations. In the course of the visits, where there are suspicions of wrongdoing, the ATO will follow up, initially by a letter which could include recommendations such as:

  • lodging a voluntary disclosure to mitigate the risk of an audit or potential prosecution;
  • investing in an electronic payment and record keeping system to reduce the risk of mistakes and meet consumer preference; and
  • attending ATO record keeping information sessions.

In the last round of visits, three common issues of not having separate personal and business accounts, not recording all sales or keeping proper books, and having employees working off the books were found, and over 60% of businesses visited required some kind of corrective action.

The hair and beauty, restaurant, cafe, takeaway and catering, and the building and construction industries all reported an increase in timely lodgement of activity statements after being targeted by the ATO for specific attention.

As a part of the visits, the ATO will also be working with industry associations and local authorities to educate businesses on the use of electronic payment and record keeping facilities, online lodgement, superannuation obligations to employees; proper registration and meeting of obligations, and help with business specific issues.

Need help?

To ensure that you and your businesses are not targeted under this operation, or that if you are targeted, you do not get a follow-up, the following broad suggestions may help:

  • deposit all cash payments into bank accounts;
  • keep evidence to support all income, expenses and lifestyles;
  • account for any stock used for private purposes; and
  • work out the performance of the business relative to other similar businesses in the same industry using the small business benchmarks.

If you need help with documenting your business income, expenses and stock or calculating whether your business is performing within the small business benchmarks, contact us today.

Call us at Robert Goodman Accountants on 07 3289 1700 or email us at reception@rgoodman.com.auSource: Thomson Reuters.   Brought to you by Robert Goodman Accountants.   

The small business superannuation clearing house (SBSCH) is a convenient service that allows a small business to make superannuation contributions for its employees in one single payment. It's important to know that access to the service has recently changed significantly. In this article we explain the steps you need to take to ensure your business can continue using the service.

 

Although the SBSCH itself hasn't changed, the service was migrated to the ATO's Business Portal on 26 February 2018. This means your old login details will no longer work and you need to arrange access to the new system as soon as possible (if you haven't done so already).

 

Despite this minor inconvenience, the change benefits small businesses because they can now access a number of the ATO's tax and superannuation services using one set of login details.

The way you access the SBSCH depends on your business type.

  • Small businesses with an ABN can now access the service through the Business Portal. If you're already using this portal, you can access the SBSCH from the "Manage Employees" menu. If you need to arrange access to the portal, you will first need to set up an approved authentication credential. You can choose from either AUSkey (which can only be used on the particular device it is installed on) or Manage ABN Connections (which allows access from any browser or mobile device).
  • Sole traders, individuals who employ others (such as carers or nannies) or businesses without an ABN can access the service through their myGov account (linked to ATO services).

Your tax professional can also manage your contributions through the SBSCH on your behalf.

Never used the SBSCH?

The SBSCH is a free service that makes it easier for small businesses to comply with their superannuation obligations. The service is available to any business with 19 or fewer employees or an annual aggregated turnover of less than $10 million.

After joining and updating the system with your employees' details, you only need to make a single electronic payment to the service and it will distribute the separate contributions to each employee's fund. Your contributions are "paid" on the date the SBSCH accepts them.

The SBSCH also allows you to nominate staff who are authorised to use the service on behalf of your business.

Need some assistance?

Has your business done everything it can to make superannuation compliance as easy as possible? If you need to set up access to the new SBSCH, or if you've never used the service and would like to sign up, contact our office for assistance.

Call us at Robert Goodman Accountants on 07 3289 1700 or email us at reception@rgoodman.com.auSource: Thomson Reuters.   Brought to you by Robert Goodman Accountants.   

When you go overseas to work or travel for an extended period of time, ensuring that your SMSF stays complying is probably the last thing on your mind. That is exactly why you should pay attention since your SMSF may have issues meeting the central management and control test as well as the active member test. The failure of either of these tests at any point during the year could mean your SMSF becomes a non-complying fund with the income of the fund being taxed at the highest marginal rate.

Do you have a self-managed super fund (SMSF) and are thinking of travelling overseas? Depending on how long you're away for or plan to be away for, there may be some issues to consider to ensure that your SMSF stays as a complying superannuation fund and continue to be eligible for concessional tax treatment.

To be a complying superannuation fund an SMSF must first be an Australian superannuation fund. There are 3 tests a fund must satisfy to be treated as an Australian superannuation fund, these three tests are generally referred to as the establishment test, the central management and control test, and the active member test. All three tests need to be satisfied at the same time in the same income year for the fund to meet the definition of an Australian superannuation fund. Issues arise in relation to the latter two tests when members/trustees of SMSFs travel overseas.

In this article we will examine the central management and control test, which requires that at a particular time, the central management and control of the fund is ordinarily in Australia.

It usually involves determining whether, in the ordinary course of events, the central management and control of the fund is regularly or usually or customarily exercised in Australia. Whilst there must be some element of continuity or permanence, temporary absences are allowed.

If you're thinking of going overseas, the ATO considers the following factors to be an influence when determining whether central management and control is ordinarily in Australia:

  • the length of stay overseas;
  • where the trustee meeting were held;
  • whether the members/trustees intended to return to Australia and whether this intention was abandoned at any stage;
  • whether a home was established outside of Australia;
  • whether the members/trustees continued to maintain their home and other assets in Australia or had other associations with Australia;
  • if members/trustees had established a home overseas, whether they validly delegated their trustee duties to an Australian based resident and allowed them to perform that task independently without participation from the overseas based trustees.

For example, if you and your spouse are members and trustees of a SMSF and decide to go overseas for an indefinite period of time, while there, you establish a new home and ran trustee meetings for your SMSF at the overseas location, you may find that your SMSF no longer meets the central management and control test. Of course, in applying the test there may be a wide range of personal circumstances that would affect the outcome. However, if you envisage that you may be away for an indefinite period it may be wise to err on the side of caution and validly delegate your trustee duties to an Australian based resident.

Want to know more?

Next week we will examine the active member test that SMSFs have to satisfy to be a complying fund (provided the other tests are satisfied). In the meantime, if you're thinking of going overseas, and you're not sure about how it will affect your SMSF, contact us today.  Call us at Robert Goodman Accountants on 07 3289 1700 or email us at reception@rgoodman.com.au.

© Copyright 2018. All rights reserved. Source: Thomson Reuters.  IMPORTANT: This communication is factual only and does not constitute financial advice. Please consult a licensed financial planner for advice tailored to your financial circumstances. Brought to you by Robert Goodman Accountants.

 

The ATO is warning taxpayers they will be paying close attention to claims for 'other' work-related expenses this year, and is reminding people to keep appropriate records.

Assistant Commissioner Kath Anderson said that last year 6.7 million taxpayers claimed a record $7.9 billion in deductions for 'other work-related expenses'. "It's a significant amount of money and Australians expect us to ensure that people are not over-claiming".

This year the ATO is shining a spotlight on 'other' deductions. Legitimate 'other work related expenses' can include home office, union fees, mobile phone and internet, overtime meals and tools and equipment.

"However, they are only deductible if they meet the three golden rules. Firstly, you must have paid for it and not been reimbursed, secondly, it must be directly related to earning your income and not a private expense, and thirdly, you must have a record to prove it."

Even though tax time is months away, taxpayers will be incurring expenses now. It's important to remember what you need to do to be able to claim a deduction.

"Many taxpayers make legitimate claims, but we are also seeing errors in some claims, and some taxpayers are making risky or outright false claims".

"Substantiation will be a key focus area for the ATO this year." Ms Anderson said. "It's important that you have a record of the expense and can demonstrate how you calculated your claims. Every year we disallow lots of claims because there is no evidence to prove the expense. Yet it's so easy to keep an electronic record".

"And remember, if your expenses are for both work and private use you can only claim a deduction for the work-related portion. We are seeing quite a few examples of people trying to claim the whole expense, including the private portion. Like some who incorrectly claim their entire phone and internet bundle, and others who claim an overseas study trip even though they had a holiday as part of the trip.

"These might not always be big amounts, but together they add up" said Ms Anderson. "Plus, no matter how small, it's not ok for someone to expect the rest of us to pay for their private expenses".

Ms Anderson warned that the ATO has sophisticated systems and analytics to ensure wrongdoing doesn't fly under the radar. "If a claim raises a red flag in the system, we will investigate further. We have a range of strategies to make sure people pay the correct amount of tax, ranging from help and education through to audits and even prosecution for more serious cases."

"This year we have reached over 1 million taxpayers to support correct reporting and address non-compliance around work-related expenses. So far these activities have resulted in adjustments of over $100 million."

Contact us for more information 

Need help with your tax and which receipts to keep? Call us at Robert Goodman Accountants on 07 3289 1700 or email us at reception@rgoodman.com.auSource: ATO Media Release 20 February 2018.   Brought to you by Robert Goodman Accountants.  

 

Tax debts to affect your credit score

Tax debts could soon affect the credit scores of businesses, with the government's introduction of draft legislation to allow ATO to share debt details of businesses to credit rating agencies. The proposal only applies to businesses that meet certain conditions and there are also safeguards to protect businesses that make an effort to resolve their debt.

Your tax debts could soon affect your credit score after the government released draft legislation to allow ATO to share debt details of businesses to credit rating agencies subject to certain conditions. Previously, it was an offence punishable by 2 years imprisonment for a taxation officer to disclose protected information, such as information relating to a particular taxpayer's tax debt. There was no exception in the legislation which allowed the disclosure of debt information to credit reporting agencies, and as such tax debts were not factored into credit ratings of businesses.

According to the government there was some evidence that this discrepancy allowed businesses to prioritise other debts ahead of tax debts leading to a depletion of government coffers. Its hoped that having tax debts on equal footing with other debts will act as an incentive businesses to make timely payments or at least engage with the ATO to work out a debt payment solution, to avoid having their credit worthiness or ability to obtain finance affected. 

The minister for Revenue and Financial Services, the Hon Kelly O'Dwyer said:

"Improving transparency by making overdue tax debts more visible will provide businesses and credit providers with a more complete assessment of the creditworthiness of a business", which will also "reduce the unfair advantage obtained by businesses that do not pay overdue tax debts, and encourage businesses to engage with the ATO to manage their tax debt". 

The proposal applies only to businesses that meet the following requirements:

  • registered on the ABR;
  • has a tax debt and at least $10,000 of the debt is overdue for more than 90 days;
  • is not a DGR, not-for-profit entity, government entity, or complying superannuation entity;
  • is not effectively engaging to manage their tax debt; and
  • the Commissioner has taken reasonable steps to confirm that the Inspector-General of Taxation does not have an active complaint from the entity.

Businesses are not considered to be effectively engaging to manage their tax debt unless the following conditions are met:

  • has entered into an arrangement with the Commissioner to pay their debt by instalments;
  • has objected against a taxation decision to which the tax debt relates; or
  • applied to the AAT for review or appealed to the Federal Court against a decision made by the Commissioner to which the tax debt relates.

As an additional protective measure, any disclosures to credit rating agencies will also only be permitted if the Commissioner has notified the taxpayer at least 21 days before the disclosure. The notice will set out the steps for the business to take to be excluded from disclosure including ways to manage their debt. However, the conditions of notifying the taxpayer at least 21 days before the disclosure and consulting with the Inspector-General of Taxation do not apply for disclosures to update, correct or confirm information previously disclosed. Even though this proposal will not apply until it receives Royal Assent, it may be wise to get on top of any tax debts now.

Have an outstanding tax debt?

If you have a tax debt, even though this proposal may not apply to you yet, you may still be subject to ATO debt recovery action. If you have trouble paying your tax debt we can help you work out a range of options and contact the ATO on your behalf to arrange a payment plan.

Call us at Robert Goodman Accountants on 07 3289 1700 or email us at reception@rgoodman.com.au . © Copyright 2018. All rights reserved. Source: Thomson Reuters.   Brought to you by Robert Goodman Accountants. 

Buying online could soon get more expensive. Previously, purchases under the $1,000 low value threshold were exempt from GST. However, years of pressure from vocal Australian retailers has spurred the Government into passing legislation to collect GST on all purchases from 1 July 2018.

According to research conducted by the National Australia Bank, in 2017, Australians spent a total of $22.7 billion online of which about only one fifth was with foreign online retailers. What Australians spent with foreign retailers equated to around 1.5 per cent of retail sales by "bricks and mortar" retailers, which in the grand scheme of things is not all that significant. The recent legislation has been passed by the Government as a way to curb the exponential growth of foreign online retailers and to stop GST leakage.

The Government has opted for a vendor collection model, which means that foreign online retailers, such as Amazon and eBay, will be liable for the GST on goods sold to an Australian consumer. Foreign online retailers are only required to collect GST where they make sales to Australians of more than $75,000 per year. This exempts small sellers of goods to Australia; however, most large foreign online retailers will easily meet the threshold.

What does this change mean for Australian consumers?

Some foreign vendors may choose to absorb the cost of the GST rather than passing it on to the consumer, but they will still need to include the GST component in the price of their goods and periodically remit this to the Australian Tax Office (ATO).

Some other online retailers may choose to pass on the GST component to the Australian consumer, which means the overall price of the product that you buy, could increase.

At this stage the large online retailers have not given any indications as to what they will do. It is also not known how the Government will enforce this largely voluntary payment model on retailers situated in foreign jurisdictions.

One thing is certain, if you've been putting off an online purchase under $1,000, it would probably be wise to get in now.

Call us at Robert Goodman Accountants on 07 3289 1700 or email us at reception@rgoodman.com.au . © Copyright 2018. All rights reserved. Source: Thomson Reuters.   Brought to you by Robert Goodman Accountants. 

Australian consumer law protects people who purchase goods from Australian companies, but what recourse do you have for a refund when you've bought something from a foreign business that has little or no physical presence in Australia? A recent Full Federal Court case has set a precedent for foreign-based businesses to abide by the Australia consumer law in most circumstances.

What are your consumer rights when you purchase something from an overseas business? According to the Full Federal Court case between the Australian Competition and Consumer Commission (ACCC) and Valve Corporation, Australian consumer law applies if a business is carried on in Australia or if the conduct was in Australia. This may be the case even if it is a foreign corporation with little or no physical presence in Australia.

Valve is a US-based company and one of the world's largest online video game retailers through the "Steam" platform. Its business premises and staff are all located outside of Australia and it holds no real estate in Australia. The only asset it holds in Australia are computer servers. Payments for subscriptions to the "Steam" platform were made in US dollars and processed in the US.

To use the platform to download games, users had to acknowledge subscriber agreements, which contained various representations including no entitlement to refunds, and contractual exclusion of statutory guarantee. Valve sold a catalogue of games to users from various game developers. Some of those games did not appear to be finished or had game-breaking bugs, which caused the games to be either unplayable or not of acceptable quality. When several users attempted to obtain refunds for those games, Valve asserted that as per their subscriber agreement, they do not offer refunds or exchanges on their software products.

The original case was kick-started by ACCC after complaints from some gamers who used the "Steam" platform to buy games that were not of acceptable quality and were subsequently refused a refund. In the original case, which was heard before the Federal Court, Valve lost when the Court found that they had engaged in misleading or deceptive conduct and made false or misleading representations. The Court had further imposed a penalty totalling $3 million.

Valve appealed the judgment and lost again in the Full Federal Court, which upheld the Federal Court's initial findings and the penalty imposed. Whilst the arguments and judgments involved in this case are technical and complex, the outcome is clear. If you purchase goods (it does not matter whether they are physical goods or digital goods) from a company that carries on business in Australia, the seller is bound by the Australian consumer law in its dealings with you.

ACCC chairman Rod Sims said:

"[t]his case sets an important precedent that overseas-based companies that sell to Australians must abide by our law. All goods come with automatic consumer guarantees that they are of acceptable quality and fit for the purpose for which they were sold, even if the business is based overseas".

Whilst Valve has more than two million Australian subscriber accounts, this ruling applies equally to any online goods seller that isn't based in Australia, regardless of their size. So, if you or someone you know has in the past been refused a refund for a purchase made online that was not of acceptable quality, you now have the full weight of the law behind your claim.

Call us at Robert Goodman Accountants on 07 3289 1700 or email us at reception@rgoodman.com.au . © Copyright 2018. All rights reserved. Source: Thomson Reuters.   Brought to you by Robert Goodman Accountants.